FAQs

We understand it can feel a little daunting when your child is heading off to a new childcare centre. In order to keep stress levels low, we have put together some information that might help.

If you can't find the answer you are looking for, or need more information, please get in touch. We are always happy to help!

How will you help my child settle in?

To make the transition as stress-free as possible, we recommend several short visits prior to the start date, where you stay with your child as they familiarise themselves with the new environment.

Our teachers will work together with you to ensure your child has a great experience right from the start. Each child is assigned a key kaiako who is responsible for their settling in, parent induction, routines, development updates and individual discovery projects. We find that having a key kaiako as a familiar point of contact helps to reduce stress and increase trust and excitement about starting at Learning Adventures. We value parents as first teachers and understand that leaving your beautiful tamaiti and/or tamariki can be emotional. We as nga kaiako aim to manaaki and awhi the parents/caregivers and whaanau that you feel a sense of trust and are comfortable.

Once your child starts with us, feel free to visit or phone the centre at any time to find out how they are getting on. We extend the welcome to invite your whaanau/family to visit the centre at any time.

How can I make the goodbyes easier?

We have learnt from experience that it is best to devise a regular routine for saying goodbye and discuss it with your child before arriving at the centre. Some tips to make it a bit easier include:

  • Talk to your child about what activity you are going to do with them before saying goodbye (such as staying to complete a puzzle or reading a story)
  • Keep the goodbye process short to minimise stress
  • Always let your child know you are going to leave but will be back later to pick them up. If your child gets upset at this point, we recommend sticking to your routine
  • Leave them with one of the teachers or some other children rather than just on their own
  • Always leave as soon as you have said your goodbyes
  • Crying is normal when you leave, however rest assured this usually stops soon afterwards as they get on with their day!
  • Tamariki/children will pick up on your emotions about coming to the centre. It’s good to foster positive conversations about the centre and ask how their day was when you pick them up
  • We have a waving window that promotes emotional wellbeing for saying goodbyes

What does my child need to bring with them each day?

The tamariki/children at Learning Adventures Waitara are very busy which means there is often a need for parents to pack a few extra things. We recommend packing the following named items:

  • Two or three complete changes of clothes, including underwear and socks
  • Sunhat in summer – it is recommended the hat have a brim to ensure full protection from the sun. Each child received their own hot on enrolment
  • Warm hat in winter
  • Appropriate footwear – we have a bike track and footwear is required as part of safety
  • Nappies if necessary
  • Certificate of Immunisation and birth certificate on their first day

What sort of food will my child be eating?

At learning Adventures Waitara we encourage lunch boxes with nutritional/healthy food. This may look like: sandwiches, fruit, cheese and crackers, yoghurt, home backing, left over dinner etc. We can provide lunch on request for a cost. Please talk with a Kaiako around lunch box ideas and our kai routines.

Our tamariki/children love meal times. We like to eat ‘family style’ so that the children learn to eat at a table and can perfect their table manners. At morning and afternoon tea, tamariki have a variety of healthy options such as pikelets, toast or crackers, scones, cheese roll ups, yoghurt, custard, and a generous helping of fruit.

How do you communicate with parents?

At Learning Adventures we value building and strengthening whakawhanaungatanga/relationships by having kanohi ki te kanohi/face to face conversations with parents and whaanau. We also have an online digital portfolio called Storypark to share your child’s learning with you. We also create profile books, which provide a hard copy for children to look through with their friends and family. Other communications tools we have are the communication boards on entry and inside, a term newsletter, centre mobile and email system.

The team at Tuuhura Tamariki are always available to discuss any matter regarding your child and centre. We appreciate your understanding that we are busy engaged and involved in learning with tamariki, however we invite you to have a korero/chat with us. If you would like to make an appointment so that teachers can be available without interruption, please see the Centre Manager Sonya Kahui or Team Leader Sonya Robinson.

Do you participate in the 20 hours ECE scheme?

Yes, we do! Under this scheme if your child is aged 3, 4 or 5 they can receive fully subsidised care, up to 6 hours per day for a total of 20 hours per week. For more information, please get in touch. We also have 20 hours free for 2 – 3 year olds.

What do I need to do if my child is sick and can’t come into the centre?

Please phone the centre and let us know (you can just leave a message if no one picks up the phone).  We have a centre mobile that you can ring or text as well. We encourage you to let us know by 9:00 am if your child will be absent or late.

What happens if my child falls ill or has an accident at the centre?

We will phone you and/or your child’s caregiver and an ambulance if necessary.  We will care for your child until you or the ambulance arrives. We will call you and/or an authorized contact person if your child falls ill as per our illness and accident policy.

What are your policies around immunisation?

We respect parent/caregiver and whaanau choice around immunisation.  If your child is immunised, please provide their Plunket book on enrolment so that we can photocopy their immunisation chart.  If you have chosen not to immunise your child, please let us know on enrolment, so that you can be notified if there is ever an infectious disease/illness in the centre.